Table of Contents

Free network outage in Huate – Savoie : what we know

A significant network distruption (” panne reseau Free “) has been reported from several parts of Haute _ Savoie , France , Starting around 9:30 AM on 17 September 2025. The outage is affecting both Fixed – line internet ( including fibre / ADSL ) and mobile services ( 4G / 5G ) , causing widespread connectivity problems for residents and bussiness .Free network outage Haute-Savoie

Affected Areas

Based on real -time incident reports and monitoring platforms , the most impacted zones include :

Annecy

Scionzier

Chenex

Saint – Julien – en – Genevios

Surrounding municipalities in Haute – Savoie

Users report :
Loss of internet via Fibre / ADSL

Mobile signal disruptions including calls, data , SMS

What Severices Are Down

Fixed internet services ( freebox line , Fibre / ADSL ) are offline or unstable in many places .

Mobile Network Services ( voice, data ) are also compromised . Some users can’t make calls or access the internet via their free mobile plans .

Company Response & Restoration Status

As of now , free has not issued an official statement Clarifying the cause of the outage or providing an estimated timeline for resolution .

Local reports indicate work may be underway , but their is no confirmation from the provider .

Affected users or being advised to monitor status via real – time outage tracking tools and to reboot their routers or mobile devices as temporary measure .

What Users Can Do Now

Here are some steps users in Haute – Savoie ( and elsewhere impacted ) can take :

Check outage maps on sites like Selectra , Zone ADSL , or Down detector .
Restart equipment : Power- cycle Freebox , modems , routers : turn off / on mobile devices .
Contact free support via their customer service channels if the outage persists.
Stay informed via social media , free’s official channels , or local news outlets .

Broader Context & History

Free also Known as free S.A.S , is a major French ISP and mobile Operater under its mobile branch free mobile . provides services including fixed broadband ( ADSL, fibre mobile telephony ( 3G/4G /5G)
and multimedia packages Such network outages or not unprecedented . Similar incidents affecting both Fixed and mobile services has occurred in path months and years within France

Conclusion

The free network outage in Haute- Savoie is a serious disruptions impacting both fixed and mobile services , with no official word yet on root cause or full Restoration . User in affected areas should monitor real – time status tools , try basic fixes , and stay updated through free local med